Team of 50

Founded 4 years ago, we have grown very fast and now have over 50 consultants dedicated to helping our customers implement Marketing Automation and Modern Marketing.

Oracle partner

We are proud to be the largest Oracle Marketing Cloud technology partner in EMEA using Eloqua, Responsys and Bluekai and helping global enterprises succeed in their business.

Global Reach

We are location-independent and service our clients worldwide. Our teams are based in the Netherlands, UK, France, Germany, Belgium, Nordics, Spain, South Africa and the Caribbean.

Watch our very own
Modern Marketing guru Joe




Core business – Our passion

Modern marketing, personas, buyer journeys and content are our DNA. With a strong track record in implementing marketing automation for very large, complex organisations with multi-lingual, multi-touch campaigns, we also support our customers across many other areas to help them generate business value. If we don’t think we can achieve success, we won’t take the work.

It’s about storytelling and engagement: provide your audience with the most relevant content, at the right time, across the appropriate channels, in a highly personalised manner.

ENGAGEMENT FACTORY

Meet our Leaders

Jos Caelers

Jos Caelers

CEO & Founder

Pancras Pouw

Pancras Pouw

Co-founder

Values – Our drive


1.Be your own customer

Our business exists thanks to satisfied customers. If they are not happy, then neither are we. It’s about delivering the services and products we would want for ourselves.

2.Pushing the boundaries

We have a strong track record of pushing the boundaries and enabling large complex organisations with multi-lingual, multi-touch solutions and automation, transforming their internal processes & systems to accelerate business value.

3.Empowering individuals

Every individual is capable of achieving greatness and making a difference. This is how we run our own business and how our Products and Solutions are created enabling our customers to do the same.

4.Design is the key

Whether it’s designing personas or content, optimising internal processes or integrating systems, building apps or web platforms, design is always key to help ensure the message gets across in the most effective way.

Our Awards – Our Pride


Markie Rookie of the Year

Eloqua Markie

Rookie of the year 2013

The European Rookie of the Year 2013 award honors the companies that have been fast starters in marketing automation with superb planning and execution. We won this award together with our client Royal Philips.

Markie Best Lead Nurture Campaign

Eloqua Markie

Best Lead Nurturing Program 2012

Head of our UK team, Mark Emmett won the Markie for Best Lead Nurturing Program for a contact strategy that achieved impressive shortening of the sales cycle, additional unplanned purchases, and a change of brand for many contacts.

Sprout Challenger 50

Sprout Challenger

Promising SMB’s from the Netherlands

Engagement Factory was nominated by Sprout in 2015 as one of the fifty most challenging, innovative companies in the Netherlands.

Oracle CX Partner

Oracle CX Partner

Customer Experience (CX) Partner of the Year 2016

Engagement Factory received the Oracle Excellence Award in the Netherlands for Customer Experience (CX) Partner of the Year 2016, Software as a Service (SaaS) category.

Visit our Job section

Can you pull the sword from the stone? We are always looking for fresh talent for our team.

Learn more

Got any questions?

Our thinking caps are always on, we’re ready to help!



Thank you for reaching out to us, we will be in touch.